Privacy Policy
This privacy policy explains how telorveriherio Financial Planning Services collects, uses, and protects your personal information when you use our website and financial planning subscription service. We are committed to protecting your privacy in accordance with Australian privacy laws.
Information We Collect
We collect the following types of personal information:
- Contact details including name, email address, phone number, and postal address
- Financial information relevant to planning consultations and service delivery
- Communication records including consultation notes and correspondence
- Website usage data through cookies and analytics tools
How We Use Your Information
We use your personal information for the following purposes:
- Providing financial planning consultation services and ongoing support
- Processing payments and managing your monthly subscription
- Communicating about your service, appointments, and account updates
- Improving our services and website functionality through analytics
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Lawful Basis:: We process your data on the basis of consent and legitimate business interest in providing financial planning services.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist with payment processing, appointment scheduling, or technical support, always under strict confidentiality agreements and Australian privacy law requirements.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.
Your Privacy Rights
Under Australian privacy law, you have the following rights:
- Access your personal information and request copies of data we hold
- Correct inaccurate or incomplete personal information
- Request deletion of your personal information where legally permissible
- Restrict or object to certain processing of your personal information
- Complain to the Office of the Australian Information Commissioner if you believe we've breached privacy law
Cookies and Tracking
We use cookies and similar technologies to enhance your website experience and analyze usage patterns. For detailed information about our cookie practices, please review our
Cookie Policy Cookie Policy
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial planning records are typically retained for 7 years after service completion, in accordance with Australian record-keeping requirements.
Children's Privacy
Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware of such data collection, we will delete the information immediately.
Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices or applicable laws. Updated versions will be posted on this page with the revision date. We will notify you of significant changes via email or prominent website notices.
Contact Information
For privacy-related questions or to exercise your rights, please contact our privacy officer:
Company:: telorveriherio
Address:: 145 Collins Street, Melbourne VIC 3000, Australia
Email:: contact@telorveriherio.world
Phone:: +61 920-667-568
Last updated: September 10, 2025